Refund policy
Refund Policy
Return Conditions
Sealed/Unopened Products
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Full refund of the product price will be provided.
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Delivery charges are non-refundable and will be deducted from the refund amount.
Opened/Used Products
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No refund will be provided.
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Products that have been opened, used, or tampered with are not eligible for refunds.
Important Information
Delivery Charges:
All delivery charges are non-refundable under any circumstances.
Processing Time:
Refunds will be processed only after the returned product has been received at our warehouse and inspected for eligibility.
Applicable Products:
This refund policy applies exclusively to supplement products.
Refund Process
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Contact our customer service team to initiate a return.
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Ship the sealed/unopened product back to our warehouse address.
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Once received, our team will inspect the product to verify it meets refund conditions.
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Eligible refunds will be processed within 5–7 business days after inspection.
Contact Us
If you have any questions about returns or refunds, please contact us:
Brand Name: AidTonic Botanicals
Email: aidtonic@gmail.com
Phone/WhatsApp: 03709581832
Warehouse Address: Bahria Town Lahore, Plot No. 214